Who we are
Our website address is: https://alphasoberliving.com.
We may collect the following information:
• contact information including email address
• demographic information such as postcode, preferences and interests
• information relevant to customer service
• other information that you provide when using the service
What we do with the information we gather
We will only have personal information about you if you voluntarily provide it to us. We will not pass on or sell your personal information to third parties for marketing purposes. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• internal record keeping
• improving our products and services
• sending promotional information which we think you may find interesting
• contacting you for market research purposes by email or phone
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional material about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you. A small fee will be payable to cover the cost of administration. If you believe that any information we hold about you is incorrect or incomplete, please inform us as soon as possible. We will promptly correct any information found to be incorrect.